What is Volunteer Management Software (or VMS)?
Volunteer Management Software (also known as VMS) is a type of digital tool designed to help organizations efficiently facilitate volunteer programs. This kind of solution streamlines various aspects of volunteer management, from recruitment and onboarding to reporting and retention.
While each platform will offer a unique set of selling points, here are some key features and functions to keep an eye out for in your search:
- Recruitment and Onboarding Tools: VMS systems help organizations attract and onboard new volunteers by providing tools for creating and managing volunteer applications, background checks, training materials, and more.
- Shift Scheduling: The software allows organizations to create, manage, and communicate volunteer schedules. Volunteers should be able to easily sign up for shifts, and managers can ensure that all necessary roles are filled.
- Communication: Most VMS solutions also include communication tools that enable organizations to stay in touch with volunteers through emails, text messages, push notifications, and more. This ensures volunteers stay informed and up-to-date about upcoming opportunities and current happenings.
- Tracking and Reporting: Look for a VMS with dedicated reporting features to make the most of your data! This type of software should track volunteer hours and activities and generate reports that can be used for impact measurement, grant applications, recognition programs, and more.
- Database Management: The software maintains a comprehensive database of volunteer information, including contact details, skills, availability, and preferences. This helps organizations build stronger relationships and match volunteers with the most appropriate opportunities.